In today’s world companies are looking for ways to control costs and reduce risk. As often as not, computer technology is identified as one of the prime candidates for addressing both. Whether it’s better access to information, archiving data subject to regulatory obligations, or improving efficiencies through computer enabled business process automation, technology is often the ‘go to’ answer – right? Not sot fast. If you find a quiet corner and ask a few candid questions of the C-suite, you will soon find that it’s not all good. In addition to other things, you will find that companies are struggling with technology. They are struggling with the risk that technology has created as it relates to cyber crime and they are struggling with cost of retrieving the data related to e-discovery, two challenges that were created by technology.
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